Are we ready for GenAI?

Michał Kościanek

Adaptive SAG

Olgierd Sarzyński

Cisco

Bartosz Dyrkacz

Sappi

● Exploring ASPIRE & Adaptive’s Report on GenA
● What does it tell us?

What is the actual state of readiness of GBS centres in Poland in adopting GenAI? In this session, we will share insights gathered from over 80 centre heads in Poland – participants in our latest Future of GBS study conducted in partnership with Conference Gold Sponsor, Adaptive Solutions Advisory Group.

Aspiring Beyond the Bubble:

The Promise and Reality of GenAI

Michał Targiel

PwC

● What AI/GenAI is and what it isn’t – facts and myths
● How emerging technologies/AI fits into the GBS ecosyste
● How GenAI can automate tasks such as report generation, data analysis, and customer interactions
● What challenges are going alongside? The importance of the people in the process of AI adoption

How AI/GenAI and emerging technologies are transforming the GBS landscape, from streamlining operations to driving innovation. While emerging technologies offers tremendous potential to automate tasks and enhance decision-making, it is not a one-size-fits-all solution.
 
This session will focus on real-world applications of AI/GenAI and similar, the challenges and possibilities, as well as on the aspect of finding the right balance between leveraging the power of AI and maintaining human oversight. Attendees will leave with a balanced understanding of the promise and pitfalls of these technologies, and insights on how to navigate their complexities in a post-bubble world.

Cutting edge technologies:

what works, what doesn't, and why it matters?

Dominik Jaskulski

Office Samurai

● Evaluating the technologies that have promised to change business services
● Why some work and some don’t and how to know where to focus our efforts

The Hidden Cost of AI Failures:

Pitfalls every business should know

Carlos Alvite

ABBYY Europe

Eduards Putra

ABBYY Europe

Andrzej Błaszczyk

AutoID

● AI’s impact on business operations and Common challenges faced by AI solutions
● ABBYY’s approach to developing AI models for specific use cases
● IDP from Data Chaos to Structured Insights 
● Driving Operational Efficiency with Process Intelligence (real life use cases)

Curious about how AI can revolutionise your business, but unsure of the hidden risks? In this session we will dive deep into the hype vs. reality of AI in business operations. Focusing on ABBYY’s AI models and Intelligent Document Processing (IDP) platform, we’ll discover how to turn data chaos into structured insights and uncover hidden efficiencies in our processes.

We’ll also cover practical steps for AI success, from implementation to ensuring compliance, all backed by real life use-cases. Ready to future-proof your business? This is your roadmap.

Beyond the Traditional HRIS:

Leveraging AI, Automation and Analytics in Modern HR

Harry Virdee

Sterling Outsourcing

Malwina Suwała

Sterling Outsourcing

Aneta Wożniak

Sterling Outsourcing

Mike Lagutin

Deel

Olga Masternak

Deel

Discover how cutting-edge HR systems are transforming workplaces. This session explores process automation that boosts efficiency, AI assistants that empower employees and HR teams, and powerful analytics driving cross-departmental success. Join us to unlock the potential of intelligent HR solutions and shape the future of work.

The Future of Talent:

Shaping tomorrow’s talent acquisition strategies

Matt Poole

AMS

Justyna Semla

AMS

Marta Bilska

AMS

The Evolution of Talent Acquisition: How it is transforming and what the future holds.
The AI Revolution: Whether artificial intelligence is truly redefining how we hire.
Navigating the New Talent Landscape: How organisations can seize new opportunities for success.

Talent Acquisition is at a crossroads. The landscape is rapidly changing, driven by technological advancements, shifting market dynamics, and evolving workforce expectations. Join us for an intriguing session where industry leaders unpack the transformation of Talent Acquisition to reveal future trends that will shape the way we recruit and retain talent. Discover how AI is revolutionising hiring processes and learn how we can harness these changes to give our organisations a competitive edge.

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