The 2025 edition of our mission statement booklet is available for download from the link below: Who-we-are-2025.pdf

Slide decks, session recordings and photo gallery are available on our conference media page: https://www.aspire.org.pl/leaders-summit-2024

On behalf of ASPIRE – the Association of IT and Business Process Services in Kraków, we are pleased to confirm our confidence in the future of the Global Business Services Sector in the city.

Over the past 25 years, Kraków has emerged as a European Hub for the global business services industry, now employing 120,000 people [≈ population of Praia, capital city of Cape Verde] employed across 150+ centres.

Not for the first time, however, comments in the press question the future of the industry in Kraków. On this occasion, the focus is on a rising trend in the number of people impacted by mass layoffs and a slowdown in the rate of headcount growth.

We say we live in interesting times, but over New Year our times became decidedly less interesting. On 24th December, with the passing of Wojtek Burkot, a true pioneer and visionary was taken from us, a man with a passion, a keen eye and a preternatural talent for forging the

Every great city understands, values and recognizes its most impactful stakeholders, whether you talk about culture, science, academia or business brands that keep raising the bar for what it means to be a truly ambitious, smart, sustainable or business-friendly city. It is a great pleasure to be here today at